fREQUENTLY ASKED QUESTIONS

Standard orders should be shipped from our warehouse the following business day.
You'll receive a separate shipment confirmation email with tracking information once your order is on the way!

We got you! It's either being processed at our fulfillment center or in transit! Send us a note to support@sundaygolf.com and we'll let you know!

Yes! You should be able to edit your order within 8 hours or purchase in your order confirmation email. You can also send us an email to support@sundaygolf.com and we'll let you know if we can adjust the shipping address. Any requests after the 8 hour processing window can't be accommodated, though.

We got you! It's most likely being processed at our fulfillment center or in transit! Send us a note to support@sundaygolf.com and we'll let you know!

If you sign up for the "Email When Available" notification on the product page we'll be sure to let you know when the item's back in stock. Send us a note at support@sundaygolf.com and we'll give you an an estimated back in stock date! You can also check our various retail partners to see if they have the item available.

It takes us an additional 5 - 10 business days to process embroidery orders prior to shipping. Most orders are embroidered and shipped in about a week, though! You'll receive a shipment confirmation email once it's left our warehouse.

At the moment we only offer economy and ground shipping options. We will look to add expedited shipping options (Next Day & 2-Day Air) around the holiday season.

At Sunday Golf, it's about the group chat before the next round and the shared convos in the cart while you're driving to find your ball. We shake hands on the 18th and celebrate a cold one on the 19th. We're just like you who quits golf forever and then shows up the next day at the range. More than anything, we're about having fun with close friends, whether it's in the fairway...or in the rough.

The company was founded in August 2020 - we celebrated our sixth anniversary this year!

Our office is based in San Diego, California! We do not have any storefront locations at the moment, but we're partnered with most major golf retailers and over 1,000 pro shops in the U.S.

Please contact us at support@sundaygolf.com and we'll set up an office visit! We have a limited number of bags onsite as a heads up, but we'd be happy to show what we have on hand and our setup!

Sign up for our email newsletter and follow us on Instagram for the latest news and updates. Check out our private Facebook page for product sneak peeks, special deals and giveaways, too!

Our standard bags are made from durable 600D nylon. Our S-Class bags are made with polyurethane (vegan) leather. The Ranger is our one bag that is slightly different from our other bags as its made from recycled nylon ripstop fabric.

Our entire bag lineup is uniquely designed to be lightweight. We started with our Loma bag and it's been embedded in our DNA in every bag since. So whether it's our Big Rig or Ryder bag, we've designed each bag to be sleek and stylish with minimal branding. We work tirelessly with each model to create a product that we stand by wholeheartedly and have a lifetime product warranty to back it up. We love our golf bags and think you will, too!

Yes! All of the bags on our site have full-length dividers, it's a staple feature on each bag.

We recommend you "bag up" and select a bag that's one size larger if you have clubs with midsize or jumbo grips. Oversized grips up to 1.5" in diameter will fit in our Big Rig and grips up to 1.25" in diameter will fit in the Ryder 14 bags that have individual compartments for each club.

The best way to store the bag is indoors with the legs secured to the bag - ideally horizontally if you have the storage space. You can also store the bag vertically, just make sure it is securely positioned in a storage rack, against a wall or in a position where it won't fall over. We have a wall hook accessory specifically designed for our Loma lineup that also helps save storage space. We strongly recommend not storing the bags with the legs ejected on slick surfaces as this will splay the legs and damage the stand mechanism. Avoid storing it in your car during harsh conditions (extreme heat or cold) as well.

We recommend cleaning the bag with light dish soap and a microfiber towel after uset to remove any marks from the course. If you have a white bag a magic eraser can also remove some tougher stains - do not use it on any other bag but white, though. We also recommend using a fabric protector like Scotchgard to add an extra layer of protection. 

Check out our custom bag fitting quiz to see what we recommend based on your setup and how you play!

We embroider on each bag's ball pocket on the front of each bag. The ball pocket can be removed and reattached to the bag and our team embroiders each pocket before attaching it back onto the bag.

It takes us an additional 5 - 10 business days to process embroidery orders prior to shipping. Most orders are processed and shipped from our warehouse in about a week, though!

We can make changes to your order within the first 8 hours of your purchase. After that we will need to reach out to our operations and customization team to see if they can make the adjustment. We'll do everything we can, but we work quickly on the orders once the order processing window closes.

Personalized orders are shipped with standard delivery. Additional rush charges can be applied if an order needs immediate attention and shipment. Contact us at support@sundaygolf.com if you need to expedite an embroidery order.

We only do logos for bulk and wholesale orders & Shipping with a minimum order of 6 bags. If you’re interested in a bulk order or setting up a wholesale account please email us at support@sundaygolf.com.

We don't sell these at the moment on our site, but you can send a note to support@sundaygolf.com and we'll see if we have extra pockets to set you up with a custom order.

Simple as it sounds - if your product breaks or fails to perform to standard we'll replace it for you free of charge. This excludes products that have experienced damage from natural wear and tear, mishaps/misuse or fading colors. Send us an email that includes a picture of the damaged item to support@sundaygolf.com and we'll see if we can repair or replace your product for you.

Yes! We will need to see a valid proof of purchase from the retailer, though. Any orders from secondary markets (eBay, Facebook Marketplace, OfferUp, WhatNot, etc.) are ineligible for the lifetime warranty.

Nope! Just send us a note to support@sundaygolf.com if anything happens to your bag and we'll help you out!

The exclusion portion of the previous sentence and literally anything that happens to your product. Say your bag gets run over in the parking lot or stolen by a pack of bears (we've heard stranger things) - you're covered by damage under any circumstance and we'll set you up with a replacement product free of charge. Send us a note to support@sundaygolf.com and we'll set you up with a replacement item once we confirm the damage and accident insurance purchase with your original order.

The worst! We got you though - send us an email to support@sundaygolf.com and we'll set you up with a replacement.

We don't have a trade in program at the moment, but we may add one at a later date!

Please visit https://sundaygolf.com/apps/redo/returns-portal/orders and fill out your original order information to obtain a prepaid shipping label to return or exchange your product(s) for a refund, new product or store credit.

You can return or exchange your purchase within 45 days of placing the order (60 days for orders between 11/1-12/25). Reach out to support@sundaygolf.com if you have any questions or run into any trouble with the process.

Returned bags must be in new condition in the original packaging to receive a full refund. Our team will review the bag and determine whether it will receive a full or partial refund based on the returned condition.

REDO Free Returns + Package Protection covers return shipping costs for any product return or exchange. If you purchase REDO at checkout you will not have to pay any return fee and your product is insured should there be any issue whatsoever with delivery. Without REDO return shipping fees will be deducted from a refund, exchange or store credit.

Unfortunately, personalized orders and mystery box bags are final sale and ineligible for returns.

Original shipping fees will not be refunded unless an expedited option is selected and the item is delivered late.