fREQUENTLY ASKED QUESTIONS

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715 J Street, Suite 306 San Diego, CA 92101
@sundaygolf_co
orders & Shipping
company
products & care
product warranty
returns
embroidery
When will my order ship?
We will fulfill your order by the next business day. You’ll receive a separate shipment confirmation email with tracking information once your order is on the way!
I didn’t receive any tracking info, where’s my order?
We got you! It’s either being processed at our fulfillment center or in transit! Send us a note to support@sundaygolf.com and we’ll let you know!
The product I want is sold out - when will it be back in stock?
If you sign up for the “Email When Available” notification on the product page we’ll be sure to let you know when the item’s back in stock. Send us a note at support@sundaygolf.com and we’ll give you an an estimated back in stock date!
I forgot to add a discount code, how can I add it post-purchase?
Send us a note to support@sundaygolf.com along with the promo you’re trying to use and we’ll set you up with the discount on the backend, no problem!
I accidentally entered the wrong address at checkout, can you help?
Yes! Please send us an email to support@sundaygolf.com right away and we’ll adjust the shipping address in our fulfillment center if it hasn’t been shipped out yet. 
What’s Sunday Golf all about?
At Sunday Golf, it’s about the group chat before the next round and the shared convos in the cart while you’re driving to find your ball. We shake hands on the 18th and celebrate a cold one on the 19th. We’re just like you who quits golf forever and then shows up the next day at the range. More than anything, we’re about having fun with close friends, whether it’s in the fairway…or in the rough.
Where are you located? Do you have any stores?
Our office is based in San Diego, California! We do not have any storefront locations at the moment, but we’re partnered with most major golf retailers and over 700 pro shops in the U.S. If you’re a local customer send us a note and we can help set up a local pickup or office tour!
Where can I receive company updates?
Sign up for our email newsletter and follow us on Instagram for the latest news and updates. Check out our private Facebook page for product sneak peeks, special deals and giveaways, too!
What material are your golf bags made of?
Our bags are made from durable 600D nylon. Our S-Class bags are made with polyurethane (faux) leather. 
I have oversized grips - what bag should I get?
We recommend you “bag up” and select a bag that’s one size larger if you have clubs with midsize or jumbo grips.
What bag is best for me?
Check our our custom bag fitter to see what we recommend based on your setup and how you play!
Can I switch use a single strap or double strap with my Sunday Golf bag?
Yes! You can use either option on all of our bags. We sell a single strap and double strap accessory on our site as well. Send us a note to support@sundaygolf.com if you run into any trouble with assembling the straps.
Can I use the Loma and Loma XL bags on the back of a cart?
Yes! Both will work fine on the back of a cart and balance on the foot pedal. We recommend strapping the bags in tightly so they won’t slide around.
How long will it take for my personalized order to arrive?
It takes us an additional 5 - 10 business days to process embroidery orders & Shipping. We’re able to have most shipped out around a week after ordering from our site, though!
Can you expedite my embroider order? 
Personalized orders & Shipping enter production in the order received and are shipped with ground delivery. Additional rush charges can be applied if an order needs immediate attention and shipment. Contact us at support@sundaygolf.com if you need to expedite an embroidery order.
Can I add a logo to the bag?
We only do logos for bulk and wholesale orders & Shipping with a minimum order of 6 bags. If you’re interested in a bulk order or setting up a wholesale account please email us at support@sundaygolf.com. 
I have a plain bag, can I order a separate embroidered pocket for it?
Yes! You can purchase an individual embroidered pocket for your bag on our site here: https://sundaygolf.com/products & care/embroidered-pocket 
What’s Sunday Golf’s lifetime guarantee?
Simple as it sounds - if your product breaks or fails to perform to standard we’ll replace it for you free of charge. This excludes products & care that have experienced damage from natural wear and tear, mishaps/misuse or fading colors. Send us an email that includes a picture of the damaged item to support@sundaygolf.com and we’ll see if we can repair or replace your product for you.
What does accident insurance cover?
The exclusion portion of the previous sentence and literally anything that happens to your product. Say your bag gets run over in the parking lot or stolen by a pack of bears (we’ve heard stranger things) - you’re covered by damage under any circumstance and we’ll set you up with a replacement product free of charge. Send us a note to support@sundaygolf.com and we’ll set you up with a replacement item once we confirm the damage and accident insurance purchase with your original order. 
My bag arrived damaged, what should I do?
The worst! We got you though - send us an email to support@sundaygolf.com and we’ll set you up with a replacement.
Can I exchange my damaged item for a different product?
Yes! We kindly ask that you pay any price difference to upgrade to a more expensive item, though. If you’d like the same product it will be a free exchange.
Do you have a trade-in program for older bags and gear?
We don’t have a trade in program at the moment, but we may add one at a later date!
How do I return my order?
Please visit sundaygolfco.happyreturns.com  and fill out your original order information to obtain a prepaid shipping label to return your product(s) for a refund.
What’s the window for a return/exchange?
You can return or exchange your purchase within 30 days of placing the order. Reach out to support@sundaygolf.com if you have any questions or run into any trouble with the process.
How can I exchange my product for a different item?
Exchanges can also be made on sundaygolfco.happyreturns.com within 30 days of placing an order. Select the return option through the portal and proceed with completing the return. You'll be prompted with a 10% off discount through our return platform that will redirect you to our site for a reorder.
Can I send my original order back for store credit?
Yes! Send us an email to support@sundaygolf.com and we’ll set you up with a one-time promo code. Note that you will not be refunded for the original order.
Can I return a personalized order or mystery box bag?
Personalized orders & Shipping with embroidery and mystery box bags are final sale and ineligible for returns.
Will shipping fees be refunded?
If you selected an expedited shipping option the shipping fees will not be refunded unless the item is delivered late.
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