Returns Policy & FAQs
RETURN INSTRUCTIONS
We take great pride in the quality of our products. With our “Good Time Guarantee,” if you're dissatisfied with your Sunday Golf gear for any reason you may return your order for a refund within 30 days of purchase.
Please visit sundaygolfco.happyreturns.com and fill out your original order information to obtain a prepaid shipping label to return your product(s) for a refund.
*For holiday orders Sunday Golf will accepted returned item(s) beyond 30 days so long as the product(s) is unused. Please contact support@sundaygolf.com for a prepaid shipping label to return the order.
*Contact support@sundaygolf.com if you placed a bundle order or a purchase that included a free item for return and refund instructions
*Personalized or embroidered orders are ineligible for returns.
Bundle purchases or orders that include free products must be returned with all items to receive a full refund. Partially returned bundle orders will result in charges for the items that are not included in the return.
Any shipping fees originally incurred at checkout will not be refunded.
No price adjustments on previously purchased products prior to any sales or promotions on sundaygolf.com
If you're not receiving a refund within a few business days following a confirmation email, please contact support@sundaygolf.com.
EXCHANGES
Exchanges can also be made on sundaygolfco.happyreturns.com within 30 days of placing an order.
Select the return option through the portal and proceed with completing the return.
You'll be prompted with a 10% off discount through our return platform that will redirect you to our site for a reorder.
Please contact support@sundaygolf.com with any questions.
LIFETIME WARRANTY GUARANTEED
Sunday Golf warrants its products for a lifetime period from the date of purchase against defects in materials or workmanship. Should your Sunday Golf product fail to perform to standard, we will at our discretion, repair it or replace it with an equivalent product at no charge. This excludes products that have experienced damage via natural wear and tear, mishaps/misuse, or fading colors.
To obtain the benefits of this warranty, contact support@sundaygolf.com return the defective product, with the original receipt, to your place of purchase or send notice of defect in writing, with the original receipt, to the following address: 715 J ST. STE. 306, San Diego, CA 92101 Attn: Customer Service. Warranty claims presented without the original sales slip will be reviewed at our sole discretion. Sunday Golf reserves the right to inspect all warranty claims to determine the extent of warranty applications. All products for warranty claims become the property of Sunday Golf.
ACCIDENT INSURANCE
Accident insurance covers all damages to your original product that do not qualify under our lifetime warranty. By purchasing accident insurance, we'll replace your item free of charge within the timeframe of the warranty period and without any questions asked. This includes products that are damaged from mishap or misuse, like accidentally running over your bag with a golf cart (we've seen stranger things).
Contact support@sundaygolf.com, share a photo of the product with the original number/receipt (email works too) and we'll replace the item right away.
Accidents happen, but our insurance covers even the worst bogeys.
SHIPPING FAQs
WHICH SHIPPING CARRIER DO YOU SHIP WITH?
We use FedEx, UPS and USPS for domestic orders. We do not ship our products internationally.
Post-purchase, all customers will receive a confirmation email with tracking information to the email used at checkout. Generally, we ship small accessories using the United States Postal Service within the continental US.
Shipping from San Diego, California to your location ranges between 1-3 days on the west coast and 4-6 days to the midwest and east coast. If you need your package to arrive faster, please reference our shipping options at checkout for additional costs that may apply.
CAN YOU SPEED UP MY CUSTOM ORDER?
Personalized orders enter production in the order received and are shipped with ground delivery. Additional rush charges can be applied if an order needs immediate attention and shipment. Contact us at support@sundaygolf.com if you need to expedite an embroidery order.
WHEN DO YOU SHIP?
Orders processed during the business week (Monday-Friday) before 12pm Pacific Time are typically shipped the same day or the next business day. Orders processed on the weekend are typically shipped on Monday or Tuesday.
DO YOU HAVE WEEKEND DELIVERY?
Orders purchased over the weekend will not be delivered until Monday (excluding holidays). For any concerns about shipments or delivery times, please contact support@sundaygolf.com for additional assistance.
DO YOU SHIP INTERNATIONALLY?
No, we do not currently ship our products to international addresses through our website, but we do work with a handful of international retailers. Please contact support@sundaygolf.com for additional information.
Canadian customers can purchase our gear at sundaygolfcanada.com
Australia & New Zealand customers purchase our gear at sundaygolf.com.au
